Many companies would try to hide this fact, but my business philosophy has always been to be open and honest with people, and so I decided to blog this update.
As soon as I became aware of the issues (about 0900 this morning) I contacted the developers. As ever their response was immediate, which is why I think they are so great.
Here's what they say:
We have been in the process of migrating from Rackspace to a brand new infrastructure over at Amazon AWS, which should result in improved performance. We began this process last week and completed the migration yesterday. A few bugs crept into some of our back-end processes during this migration which we have ironed out today.So on behalf of the development team and myself, I'd like to sincerely apologise for any problems that this migration has caused. From now on you should find the software more responsive and I'm looking forward to a new round of upgrades that should now be possible.
Apologies for any inconvenience caused by this, but all should be coming back to normal now.
As soon as they're ready I'll let you know.
Keeping borging...
Mark